TRABAJO GLOBAL FIRST LINE CUSTOMER

Advert->language($csl)->content --> on a daily basis: answering support queries via tools, phone and email, keeping daily contact with our users calling from all...

first contact resolution (fcr) rate: improve the rate of first contact resolutions, reducing time-to-solve and increasing customer satisfaction...

Job summary the customer service global process owner (gpo) functions as the chief architect, teacher, conductor and, when required, the enforcer of the customer...

Cigna’s customer service team: our customer service team manages customer queries through different communication channels (mainly email and phone) providing timely...

We deliver the best services across it, business intelligence services, customer operations, business operations, hr, finance, supply chain, hr operations, and many...

* identify, evaluate and prioritize customer problems and complaints... * analyze customer problems and formulate plans of resolution...

• identify, evaluate and prioritize customer problems and complaints... • analyze customer problems and formulate plans of resolution...

Fully integrated in the global supply chain function, participates in defining the strategy and process improvements focused on the customer experience...

What you’ll do   the customer operations specialist (cos) drives the customer services organization to deliver a first class, pre-emptive service for their specific...

Answer global customer queries concerning content/data, product navigation, billing/account administration, and more... customer service associate - b2b based in:...

Identify key stakeholders and develop strategic partnerships with customer groups across aecom\us global business, establishing strategic sourcing as a trusted advisor...

Job description the global segment head provides global leadership to the ba medical devices buisness to ensure sgs becomes a global leader in the area and achieves...

Job description the customer support manager (csm) acts as the customer advocate and is the focal point with regards to all customer service related escalations...

• resolve complaints and troubleshoot issues to ensure customer satisfaction... • generate reports, track kpis, and analyze customer service performance data...