TRABAJO CUSTOMER SERVICE SUPPORT MANAGER LAS ROZAS DE MADRID, MADRID

Start date: - september location: madrid (las rozas)/hybrid what you’ll do: responding to and resolving support issues from a global mission critical customer base...

Throughout the program, you'll have regular training and one-to-one meetings with your manager... learns and applies technical knowledge to address customer it trends...

Drives hpe marketing strategy through the customer... acts with a sense of urgency to build strong customer relationships and drive solutions for the partner...

Partner with store manager and human resources for all employee relations issues to ensure effective resolution... provide support and ongoing feedback to client...

• support project execution and resource allocation... the world's largest companies and public sector organizations trust dxc to deploy services across the enterprise...

• provide technical guidance, mentorship, and support to team members... the world's largest companies and public sector organizations trust dxc to deploy services...

• collaborate across departments to ensure a cohesive approach to client engagement and service delivery... the world's largest companies and public sector organizations...

support the team in the selling process ensuring the highest level of customer experience... support and coordinate the aftersales process (repairs, alteration,...

Drive the engineering discussions with public cloud service providers to forecast and right-size long-term capacity and performance requirements, iterating regularly...

Works under supervision of technical lead and with customer nominated representatives to accomplish assigned tasks... understand the company's technologies in order...

Job description: - service management:** supervise and coordinate all aspects related to workplace services (platform, sdesk, etc... supplier coordination:** manage...

• follow established best practices and standards in infrastructure service delivery... • support the development of infrastructure documentation, including incident...