TRABAJO BILLING CUSTOMER SUPPORT THEY MADRID, MADRID

customer support technician en madrid... job overviewwe are looking for a customer support technician to assist our customers with any issues they may have using...

As a customer support technician, you will be responsible for resolving customer incidents, monitoring server status and providing assistance in the use of our systems...

This position will be based in our madrid office, reporting to the customer support manager for emea... they are support generalists with a practical level of knowledge...

• support audits...   responsibilities your role as a customer billing assistant will involve:  • coordinate with admissions, financial aid, registration office...

customer facing responsibilities:drive and support cloud adoption plan: working with both the customer and various aws teams including the customer account team...

As part of this team, you enable customer success by providing support to clients after they have purchased our products... we fix and identify technical problems...

Provides timely resolution and consistent customer communication... end result should be high level of customer satisfaction... conduct analysis and research of...

Preferred qualifications know your customer (kyc) and customer due diligence (cdd) experience is an advantage· knowledge of aml regulations is a plus understanding...

• represent the marketing team to cross-functional groups including product management, sales, or customer support... • strong understanding of customer journeys...

The premium support team plays a pivotal role in board’s customer success strategy by providing industry leading post-implementation support...

Able to flex across the above-mentioned customer segments, processes and work any schedule to support business needs... anticipate customer needs and take proactive...