TRABAJO CUSTOMER SERVICE BUSINESS ANALYST MADRID, MADRID

We are looking for a senior business analyst with extensive experience in the servicenow platform, specifically in it service management (itsm) and customer service...

Strong business acumen including demonstrated knowledge of business processes and/or industries... the s-csm oversees key customer milestones throughout the customer...

Descripcion del puesto customer service representative position located in madrid to support customers in portugal... education & competencies upper secondary...

business roadmaps... business units and regions... required; master’s degree in business... product management and business development... communication &...

business analyst... * establish relationships and collaborate with individuals across the business to achieve business results... * business analyst: applying subject...

•translate business requirements into technical requirements... •document and manage business and functional requirements... •analyze business processes/systems...

Experience with servicenow discovery and service maps, (desired)... experience3 years experience as a configuration analyst within the it service management space...

Provide support to service managers for functional service requests... proficiency in business analysis frameworks and techniques... contribute to demand management...

Other departmentsproviding support for the customer service department when resources are low... ad-hoc duties and responsibilities as requested / assigned by the...

Find your place in service on #teamamex... service:go above and beyond at a company that sets the standard for customer-first service as a brand built on going above...

Preferred qualifications: experience in a customer facing role or a contact center environment additional details: location: madrid workplace flexibility: full time...

Deliver world-class customer service, offer custom solutions and negotiate a positive outcome for the customer and american express... experience in a customer facing...

customer service experience in french market desired but not essential... find your place in service on #teamamex... navigate multiple systems and digital tools...

What is the challenge?    oversee the operations of regional customer service representatives (csrs), and act as a regional service escalation point ensuring...

We are looking for a  business analyst to join our product acceleration studio...   business analysts are business specialists, dedicated to transforming business...

Able to flex across the above-mentioned customer segments, processes and work any schedule to support business needs... flexible to work any schedule based on business...