TRABAJO CUSTOMER SERVICE QUALITY AMP MADRID, MADRID

Descripcion del puesto customer service representative position located in madrid to support customers in portugal... education & competencies upper secondary...

Other departmentsproviding support for the customer service department when resources are low... ad-hoc duties and responsibilities as requested / assigned by the...

What is the challenge?    oversee the operations of regional customer service representatives (csrs), and act as a regional service escalation point ensuring...

Preferred qualifications: experience in a customer facing role or a contact center environment additional details: location: madrid workplace flexibility: full time...

Deliver world-class customer service, offer custom solutions and negotiate a positive outcome for the customer and american express... experience in a customer facing...

Anticipate customer needs and take proactive steps to meet and resolve them... support non-production functions as needed to help the team maintain optimal service...

Perform quality control of maintained data and apply corrections as required... join us on our exciting journey! position purpose we are looking for a customer service...

Efficient: finds a good balance between quality and quantity... able to handle complaints and analyze them, identifying root causes that might lead to the improvement...

Iqvia™ named in the international association of outsourcing professionals (iaop) global outsourcing 100® list which recognizes the world’s best service providers...

Join us o n our exciting journey! we are looking for a customer service specialist with a bilingual level of french to join our multicultural team with more than...

Previous experience in customer service and similar positions valuable... perform quality control of maintained data and apply corrections as required...

Main responsibilities: quality monitoring:regularly review and assess customer service interactions (calls, emails, chats) to ensure agents meet quality standards...

In any of these activities working closely with other employees and service provider teams, according to predetermined service models... • actively work on optimization...

customer satisfaction: ·        maintain customer’s satisfaction at acceptable levels and resolves customer satisfaction issues... ·         ability to demonstrate...