TRABAJO CUSTOMER SUPPORT ITALIAN MARKET MADRID, MADRID

Document and evaluate customer inquiries, comments and concerns... educate, support and train customers through phone consultation and written correspondence...

Helpdesk / technical support background is required... french / portuguese or italian native speaker plus high english level... join us on our exciting journey!...

Main responsaibility is to:deliver the best customer support in line with project guidelines... record all the customer contact in order to track the activities...

As a service support you’ll be responsible for support the team in having the contracts with customers properly registered and up to date...

) that implies customer stories such as customer cases (writing or translating), videos, and new “ready-to-use”, “nutshell” info to create for sales… § support to...

• represent the marketing team to cross-functional groups including product management, sales, or customer support... • analyse customer / consumer insights, consumer...

* supervision of the customer support and services on settlement and invoicing activities... * 5-7 years of professional experience, preferably in settlements...

market & business analysis of the local market to gain deeper insight into the workplace & community landscape, install base, and competitive market segments...

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