TRABAJO CUSTOMER SUPPORT SPECIALIST B2B MADRID, MADRID

The e-csm serves as the strategic point of contact for the customer and helps define and drive customer transformation and successful business outcomes...

The premium support team plays a pivotal role in board’s customer success strategy by providing industry leading post-implementation support...

As part of the technical support help desk and support system provide first class support to our clients post-delivery... provide system administration and maintenance...

This position will be based in our madrid office, reporting to the customer support manager for emea... the role:customer support representatives (csr´s) provide...

Administrative support for tender preparation co-ordinating contact between customer service, technical service, product management, product marketing, legal & compliance...

Attend and support implementation projects onsite when required...   meet board's premium support obligations to customers and ensure adherence thereto...

About the role - we are hiring for our customer support department a junior technical support specialist (german speaker) based in our madrid office...

Stay informed on product updates and specifications to deliver accurate support... work closely with other support experts in different pix4d teams and offices...

Together, we'll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world's best customer experience every day...

Deliver world-class customer service, whilst responding to our commercial customers inquiries and concerns... we back our colleagues and their loved ones with benefits...

•achieve all input and output goals including contacts prospected, leads qualified, customer calls completed, meetings scheduled, and opportunities created...

Knowledge of itil frameworkknowledge of hardware monitoring tools is an added advantageminimum4+ years of experience for deskside consultantexcellent communication...

• represent the marketing team to cross-functional groups including product management, sales, or customer support... • strong understanding of customer journeys...

support gdp implementation at spain loc including 3pl oversight... support any gdp/gxp quality related activities across the iberia mco... support regulatory surveillance...

Knowledge of customer research, data-driven analysis, and reporting... opportunity management:  discover opportunities to deliver expanded customer value...

He/she will provide customer support and teamwork with the regional franchise, particularly through partnership with the sales teams... this encompasses in particular:...

support in the relationship with the supervisory authorities... • contractual consultancy (including drafting, review and negotiation) for b2b contracts and support...

Understanding of customer business drivers and process requirements... ·        responsible for the project bid clarification and negotiation with customer...

Strong analytical and customer service skills... identify customer needs and market trends, leveraging insights to support product improvements and business growth...