TRABAJO ITSM SERVICE NOW MADRID, MADRID

We are looking for a senior business analyst with extensive experience in the servicenow platform, specifically in it service management (itsm) and customer service...

Resource planning: ·        ensure service contracts, additional works and small service projects are resourced properly... role responsibilities include the field...

Ability to effectively communicate to both technical and non-technical audiences to support the delivery of service...     what is the challenge?    oversee the...

Familiarity with industry standards and quality service delivery... handle calls and communications professionally, ensuring exceptional service aligned with kpis...

Experience with servicenow discovery and service maps, (desired)... you preferably hold servicenow, itil and/or itsm certifications... experience and strong knowledge...

Proficiency in managing itsm tools, preferably servicenow, is a key requirement of the position... ¡y mucho más!¿qué buscamos en ti?knowledge/expertise of:technical...

Cocimientos en itil aplicados en operativa de servicios similares, herramientas itsm y de monitorización (datadog)... buscamos service manager - torre de control...

- drive service excellence   ensure systems are safe, high-performing, and efficient...   - competitive remuneration and attractive benefits package...

Ability to identify inefficiencies in customer service processes and recommend practical solutions... knowledge and skills required: in-depth understanding of quality...

Drawing up periodic service reports...   - service improvement, quality and satisfaction management... up-to-date maintenance of the service operation and management...

• build expertise in other applications & technologies supported by the team and increase sme scope... in spain we are more than employees within 13 business...

now the salary! on average, you'll earn around €, but with night shifts or extra hours, you can easily earn up to €... who are you?  a native dutch speaker good...

Experiencia con herramientas itsm (service now spectrum mist)... en detalle tus funciones abarcarán realizar el mantenimiento de red y las actualizaciones de...

¿quiénes somos? with over employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans: consumer engagement...

Build service and project status reports... follow up if service delivery is not meeting expectations... broad range of understanding of itil, itsm and industry...

Leadership skills: a natural leader with the ability to motivate and guide a team to deliver exceptional service... if you’re ready to bring your expertise and passion...

Certification in an itsm tool at architect or specialist level... main responsibilities: participate in service governance and management model transformation projects...

Ensures periodic service reviews to track the service quality across a range of customers... orchestrates the overall service delivery according to agreed slas and...

We are looking for sales assistant (m/f) full time from now until january (fixed terme contract) for our new store in madrid... my priorities have always remained...