ACCOUNT MANAGER

About Us We're a small-but-mighty video agency based in Barcelona, helping B2B tech companies transform from 'boring' to heartfelt and build a brand that matters.
As we continue to grow, we're looking for an Account Manager to help us scale smartly and become more efficient while maintaining our creative soul.
The Role We're seeking an organized, client-focused Account Manager who thrives in managing multiple projects simultaneously.
You'll be the bridge between clients and our creative team, ensuring smooth project execution and alignment with brand goals.
You'll handle end-to-end project management, from translating client briefs into actionable strategies to overseeing content production and ensuring deliverables meet client expectations.
The role also involves tracking project performance, and staying updated on the latest digital marketing and social media trends.
This is a full-time position.
CORE RESPONSIBILITIES Client Management - Build and maintain strong, long-lasting client relationships, ensuring client satisfaction and retention.
- Serve as the main point of contact for clients, addressing any concerns, inquiries, or feedback.
- Communicate effectively with clients, presenting ideas and gathering insights to ensure expectations are met.
Creative Briefing and Strategy Development.
- Lead the process of gathering and clarifying client requirements, translating them into clear, actionable creative briefs.
- Collaborate closely with the creative team to ensure alignment between the client's needs and the agency's creative vision.
- Ensure the creative concepts are on-brand and aligned with the client's overall marketing strategy.
- Research and report on industry trends, digital marketing strategies, and social media best practices Project management - Manage multiple projects from start to finish, ensuring goals and timelines are met.
- Oversee project progress, foresee potential blockers or opportunities, and keep clients and creatives informed.
- Create detailed project timelines, tracking milestones and deliverables.
- Act as a liaison between the client and creative team, offering guidance on project direction while maintaining the integrity of the creative concept.
Team coordination and workflow - Collaborate with cross-functional teams (Creative Director, Producer, Designer, Postproduction Coordinator) to align on project workflow and objectives.
- Review final assets (videos, graphics, animations) to ensure they meet both client expectations and agency standards.
- Lead retrospective sessions to improve collaboration and output.
Performance - Provide regular updates on project progress, performance metrics, and opportunities for optimization.
- Track and communicate the results of video campaigns and other multimedia assets to stakeholders.
WHAT WE'RE LOOKING FOR Required Experience & Skills - 3+ years of proven experience in managing client accounts and projects, with expertise in video campaigns and multi-channel campaigns - Familiarity with video performance metrics and digital marketing trends - Exceptional organizational skills and attention to detail - Ability to balance client needs with protecting the creative process - Strong communication and client management skills - Professional proficiency in English; Spanish is a plus - Excellence in digital tool usage (project management software, spreadsheets, etc.) The Perfect Fit Will Also Have - A passion for digital marketing, social media, and advertising trends - Experience with cross-functional collaboration and project management - Experience with remote team management.
- Knowledge of KPIs and performance analysis - Experience in a fast-paced creative environment - Prior experience working on international digital or high-profile brands.
- Experience bringing B2B brands to life Your Mindset - You're highly organized, keeping projects on track and anticipating challenges before they arise.
- You enjoy fostering client relationships and ensuring smooth communication - You're up-to-date with the latest industry trends and enjoy researching new developments in digital marketing - You're comfortable managing multiple projects while maintaining attention to detail and quality - You're passionate about solving challenges and help creative people do their best work Working Model - As of , our full-time team will be adopting a 4-day workweek with Fridays off - Most of us work remotely and gather at our Barcelona office 1-2 days a week to collaborate and connect - You will need to be present more often especially during the initial training period - Working hours are flexible - we trust you to manage your schedule around project needs and team commitments What We Offer - Immediate incorporation - € gross yearly salary - 4-day work week - Flexible working arrangements - Key role in shaping the future of a growing creative agency - Opportunity to work with innovative companies in Europe - Balanced work culture with in-person team events Location This position is based in Barcelona, Spain.
We won't be taking candidates that aren't able to live in Barcelona.
You must have the right to work in Spain.
Please do not apply if you don't fulfill these requirements.
Diversity & Inclusion At Camping we believe that diverse teams drive creativity, innovation, and success.
We are committed to building an inclusive culture where all individuals, regardless of race, ethnicity, gender, sexual orientation, ability, age, religion, or background, feel valued, heard, and empowered to thrive.
We celebrate diverse perspectives and actively work to ensure equal opportunity for all applicants and team members.