CLIENT SERVICES MANAGER, EMEA
Descripción de la oferta de empleo
You will be working with the Client Services team to advise on due diligence and anti-bribery and corruption compliance solutions, successfully introduce new clients to our products, proactively maintain and grow our relationship with clients, and gather and utilize analytics on client activity to support these efforts.
lease submit a copy of your CV in English.
asks & Responsibilities Acting as a trusted advisor and primary point of contact for VANTAGE clients, ensuring their success with our due diligence and compliance solutions.
Delivering tailored training and onboarding sessions to empower clients with our reports and compliance technology.
Building strong client relationships through regular check-ins to enhance their compliance programs and identify growth opportunities.
Gathering and analysing account activity to shape actionable account plans and share insights with the broader business.
Overseeing contract renewals, ensuring accuracy, and supporting smooth transitions for clients.
Handling escalations and guiding complex client queries while coordinating internally to deliver exceptional resolutions.
Contributing to product innovation, marketing efforts, and sales initiatives to support third-party risk solutions and elevate client experiences.
Detalles de la oferta
- Control Risks
- En toda España
- Sin especificar - Sin especificar
- 02/12/2024
- 02/03/2025
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