COMMERCIAL MANAGER EMEA

Fall Creek is creating a world with better blueberries through its friendly, collaborative team spread across the globe. To help us accomplish this, we are seeking a qualified Commercial Manager EMEA. This position will be located in Seville.POSITION SUMMARY: This position is primarily responsible for the development and successful execution of the Fall Creek commercial strategy in core territories.ORGANIZATIONAL FIT: This position reports to both the Commercial Director and Regional Director. The Commercial Manager supervises and directs the customer service, territory managers, sales and grower support team, marketing specialist and independent sales contractors in the assigned territories. This position collaborates with other managers and departments in the company and has frequent interactions with visitors and guests of Fall Creek.This position is a member of the Fall Creek Global Commercial Team and represents the company to commercial customers, associations and other industry groups.JOB SETTING:Office, field, and nursery setting. Requires domestic and international travel.ESSENTIAL FUNCTIONS:Collaborates with the Commercial Director and regional Director to develop the regional commercial strategy that is in line with the global strategy. Responsible for managing all sales in the assigned region.Oversees commercial key account relationships to ensure the highest level of customer satisfaction. Executes activities with results measured against the commercial plan and holds the customer service and sales and grower support team accountable for achieving goals. Works closely with the Commercial Director & Regional Director to create the department budget and operates within the approved amounts. Oversees execution and administration of company IP licensing strategies in the territory in coordination with the Intellectual Property department. Oversees implementation, adoption, and optimized use of company CRM, Salesforce, in the region. Empowers team to understand and use the tool to increase individual and department performance and efficiency. Responsible for managing the sale, demand, and crop forecasts and collaborates with Regional Director, Planning manager, and production department to accurately forecast inventory deployment. Establishes and maintains strong relationships with customers, industry influencers and key industry representatives. Gathers information on competitors, customers, and trends and makes recommendations to take advantage of market opportunities.Supervises employee(s) on a daily basis. This includes goal setting, training and development and addressing both positive and negative performance issues. Coaches and develops employees to improve job performance when appropriate. Ensures that performance discussions are completed in a timely manner. Establishes and maintains good morale, motivation, and recognition of accomplishments. Provides leadership to the day-to-day operations of the commercial department, while maintaining focus on the company’s strategic goals and company culture. Establishes and implements short and long term departmental goals.Monitors intellectual property concerns. Works closely with other departments to develop recommendations on managing infringements that may occur.Provides direction for handling cases of product failure, customer complaints and problems by analyzing each situation and coordinating their resolution with the help of the production department. Assists the customer service team with customer relations as needed.Collaborates with the marketing team on planning and execution of advertising and marketing plans for the commercial markets.Assures that proper communication, information sharing, and collaboration are achieved within the commercial team and between other departments. Provides input and recommendations for new products and varieties and contributes to their commercialization and acceptance in the marketplace.Collaborates with IT on technology needs, implementation of systems, and instituting related process changes. Responsible for overseeing the scheduling of and planning for visits to the nursery from existing and prospective customers. Supports the product and grower support team with hosting educational seminars for customers as needed.Represents Fall Creek to visitors and guests and attends tradeshows, events, customer meetings, and other venues to assist with presenting and promoting Fall Creek products. May speak on topics concerning the company and the industry.Supports, perpetuates and enhances Fall Creek’s core values and corporate culture.Assures the highest level of confidentiality on sensitive matters concerning our customers and business.Performs special projects and other duties as assigned. Adheres to the standards set forth in the Foreign Corrupt Practices Act.REQUIRED EDUCATION, KNOWLEDGE, SKILLS AND TRAINING:Typically requires a bachelor’s degree in business, marketing, horticulture or related field.Requires 10+ years of commercial management experience preferably in the fresh produce industry.Minimum of 5+ years in a supervisory or management position in a commercial environment with proven ability to manage, develop and mentor staff.Language skills in English.Experience with planning, budgeting, and forecasting. Requires a proven track record of developing strategy and executing a commercial plan with an understanding of the global market, preferably with fruit or ornamental crops. Requires an understanding of intellectual property and royalty administration.Experience working with Microsoft Office Suite.Excellent oral and written communication skills. Ability to effectively present information in formal and informal settings to peers, customers and industry leaders.Ability to manage multiple projects and deadlines with strict attention to detail and prioritization. Able to understand complex business and political relationships. Able to work as part of a team with internal departments and with other professionals in the industry. Strong collaboration skills.Requires good judgment and the ability to positively influence team decision making and operations.Ability to develop clear action plans and drive processes with many interdependencies.Demonstrated record of success in a multicultural environment and ability to work effectively with diverse communities.Ability and willingness to perform the essential functions of the position.Ability to travel internationally.Must demonstrate professional and ethical business practices, adherence to company values, and a commitment to personal and professional development.Desired QualificationsMaster’s degree in Business Administration, Marketing, Economics, or related field. Technical expertise in soil fertility, water chemistry, plant disease mechanisms, or other agronomic practices.Previous experience working with an ERP system, preferably SAP Business One.Who is Fall Creek? We’re a US-based company with a keen focus on blueberry genetics, plants, and grower support delivered to the world’s premier blueberry growers. From our humble beginnings in Lowell, Oregon more than 40 years ago, we now also have wholly-owned nurseries in Mexico, Peru, Spain, South Africa, Netherlands, China, and Chile. Additionally, we have built a global team of the finest breeders, researchers, propagators and nursery professionals, grower support technicians, sales and customer service experts and more. We’re a deeply-planted link in a global chain, ready to serve our customers and our industry throughout North, Central, and South America, Greater Europe, Asia, and Africa. Our mission is to serve the growers and to support the blueberry industry, helping to ensure growers maximize success through our delivery of the best genetics and plants, technical know-how and global market intelligence. To fulfill our mission, we focus on cultivating exceptional plants, building strong relationships and providing responsive customer service. This is all part of how we’re helping to build A World with Better Blueberries™.