CRM SPECIALIST (FRENCH SPEAKER)

🔎 We're looking for highly organised individuals who are fluent in English & French!📍Location: Barcelona, Spain🖥️ Role: CRM SpecialistOverview 📌At Kube Group, we have been dedicated for more than 17 years to the selection of professionals in the SAP, Web, Microsoft, Data, Salesforce and Infrastructure technological environment for international clients, in Europe and the US.We currently have offices in Barcelona, Madrid, Paris, Lille, Marseille, Lyon, Nice, and Dallas.The Opportunity 🌟Kube has a great opportunity for a full-time, CRM Specialist in our Barcelona office.You will be responsible for assisting in the management and optimization of our organization's CRM-related processes, ensuring efficiency, effectiveness, and compliance with industry standards and best practices.Key things you will be doing 📋 🔍📊Assist in the analysis, design, and optimization of CRM-related business processes and workflows across the organizationDevelop and maintain process documentation, including process maps, standard operating procedures, and work instructionsMonitor and analyse process performance metrics to identify trends, opportunities for improvement, and potential risksBuild automation workflows using non-coding tools to streamline processes and reduce manual effortAssist in the development and delivery of process improvement training and change management initiatives to drive process adoption and effectivenessBuild and maintain relationships with stakeholders across the organization to ensure successful execution of process improvement initiativesTo join the team? 🤩A person who is organised and analytical, with a strong rigor on details and solid communication/pedagogic skills.So, If you consider yourself an organised, motivated and proactive person, who loves analysing data, and you like to take on challenges to improve processes, this is your opportunity! 🤝We’re driven by curiosity, passion, optimism, and the belief that everybody can grow!🚀 Why join our winning team? 🚀Extensive training and mentoringCool office in the city centre of Barcelona. 5 Minutes walking from Plaça de CatalunyaMulticultural work environmentFUN work culture: After-works, Events...Work with a company that cares about its employee’s work-life balanceRequirements ✔💻 Strong understanding on database management software, and experience working with large datasets and generating reports🔍 Detail-oriented with excellent organizational and time management skills🗂️ Excellent analytical and problem-solving skills with experience in process analysis and design🤝 Strong communication skills and trainer abilitiesAdditional Requirements 📚Education: Bachelor's degree in business, operations, or related fieldStrong project management skills with the ability to manage multiple tasks and projects simultaneouslyFluency in written and spoken English & French is requiredPreferred 😍Experience in change management and process adoptionExperience with CRMs such as Salesforce, Bullhorn, ZohoAn advantage, but not essential 💫Additional language: SpanishExperience in a Holding Group, working with multiple different stakeholders at once