EVENT MANAGER - TICKETING

ABOUT THE TICKET MERCHANT ⚽️🎾🎤🎸Ticket Merchant is a prominent events ticket marketplace, with a main focus on sports and concerts. Founded in 2004 and based in Melbourne, The Ticket Merchant has evolved into a global entertainment group, extending our presence to the USA, Spain, Poland, Mexico and the UK. Be part of our dynamic team during this period of rapid growth, offering abundant opportunities for personal and professional development as we expand our global footprint. Operating 24/7, our business maintains an agile approach while remaining hands-on and engaged across various facets of the industry and the world. Join us in embracing a culture that values hard work and rewards dedication.ABOUT THE JOBEvent ManagerResearch and identify potential opportunities to purchase tickets for upcoming sports and music events across Europe and the United Kingdom.Completing daily tasks including event building, event checking, pre/post-event reporting, ticket requests and other customer service enquiries.Take a proactive role in the strategic acquisition of ticket inventory.Take ownership and accountability of individual events, managing the inventory of the event from the time of acquiring inventory all the way through until the completion of the event.Monitor and manage ticket inventory levels to prevent overstock or undersupply.Compiling monthly and quarterly sales reporting.Work in a collaborative team of Event Managers, collectively supporting each other in making informed decisions and contributing innovative ideas and fresh perspectives.Provide updates on the status, inventory position, and progress of your events through both in-person meetings and written communication.Collaborate across departments, including Customer Services, Fulfillment, and Sales teams, to ensure the effective management of the post-sale aspects of your events.This role has the potential to be a long-term opportunity where hard work will be appreciated and rewarded, along with a supportive, down to earth team who will assist in your career growth!STANDOUT POINTSMUST be available to work one Saturday or Sunday every 8 weeks.Office based position located in Madrid. Join our vibrant and driven team of 15 + international staff.ABOUT YOUExperience working in operational ticketing.You will have some knowledge of major sporting events, concerts, and entertainment venues around Europe.You excel in comprehending and leveraging the core principles of supply and demand, employing this expertise to make well-informed decisions within a dynamic marketplace.You thrive working in a fast-paced industry and have the capacity to work under pressure.You are comfortable working with automation software and embrace the integration of technological advancements to enhance everyday processes.You display a genuine passion for major sporting events, live entertainment, and venues across Europe and the UK.Advanced C1 level of English is requiredAttention to detail and follow process as instructedFlexible working hours to meet conflicting deadlinesBe a team player willing to strive to deliver exceptional resultsABOUT OUR VALUESEmbrace and Execute ChangeBe Challenged and AchieveCultivate Growth and LearningWorking together is SuccessCustomer Satisfaction is FirstWE OFFERPermanent full-time contractPrivate medical insuranceMeal card by SodexoCoffee, fruit and snacksAre you ready for your next career challenge? 🚀Ticket Merchant is an equal opportunity employer committed to provide equal opportunity to individuals from diverse backgrounds, gender, races, ages, education levels, ethnicities, religions, political orientations, disabilities, sexual orientations, gender identity and gender expression. We also prioritize ensuring that our associates feel a sense of belonging within our organization. To achieve this, we promote an inclusive environment where everyone feels accepted, respected, and valued as individuals, with equal access to opportunities and resource.