FACILITIES & SOFT SERVICES MANAGER

Werfen is a family-owned, innovative company founded in 1966 in Barcelona, Spain. With the headquarter in Barcelona, it operates directly in 30 countries, more than 100 territories through distributors, and with a workforce of 7000 employees. Werfen is a specialized diagnostics company committed to providing innovative solutions to hostipals and laboratories, powering patient care around the world.The Facilities & Soft Services Manager Iberia will be responsible for ensuring the smooth operation of all facilities and site services. Reporting to the Facilities & Services Manager, they will manage resources, services, and processes to meet the company's operational needs.Key ResponsibilitiesLead the management of facilities, focusing on soft services.Coordinate and oversee site services, tasks, and processes related to soft services for the facilities.Define, implement, and supervise all services, including cleaning, catering, vending, reception, pest control, and other site services across offices, technical service centers, and warehouses.Address and resolve technical issues related to soft services on a daily basis.Identify and implement improvements in facilities management.Manage and execute projects according to internal objectives and timelines.Lead soft services audits and prepare all necessary documentation for ISO 9001 and ISO 14001 certifications.Redefine and update operational procedures as needed.Supplier Management:Identify potential suppliers to optimize costs.Approve suppliers for both services and projects.Establish and negotiate service contracts with suppliers.Define and monitor KPIs with suppliers to ensure optimal facility operations.Ensure annual compliance and evaluate supplier performance based on agreed contract terms.Oversee the technical documentation of services across all Iberian centers.Ensure the smooth functioning of the company's CMMS (or similar) system.Align with and implement headquarters’ standards.Minimum Knowledge & Experience:Education:Degree in Building Engineering, Architecture, or related fields.Postgraduate degree in Facility Management.Master’s degree in Project Management.Experience:Experience working with both internal teams and external vendors, including contract management.A minimum of 5 years of experience in building services is required.Experience with the security and maintenance of large facilities.Additional Skills/Knowledge:Proven ability to coordinate and manage multiple projects with competing priorities, ensuring deadlines are met for both short- and long-term projects.In-depth knowledge of facility services project management, from identification to execution and evaluation.Basic proficiency in MS Office (Word, Excel, PowerPoint), with the ability to analyze data and create presentations.Intermediate English is required, along with fluency in the language specific to the country’s needs.Skills & Competencies:Ability to work independently, manage time effectively, and prioritize tasks.Strong oral and written communication skills.Presentation and organizational skills.Effective teamwork and collaboration.Analytical skills for tracking complex data related to space, equipment, and financials.Critical thinking and problem-solving skills.Leadership abilities with a people-oriented approach.Travel Requirements:Up to 30% travel may be required.