KEY ACCOUNT MANAGER
Descripción de la oferta de empleo
In this role, you will be responsible for managing client relationships, driving revenue growth, and collaborating with cross-functional teams to deliver exceptional solutions.
Key Responsibilities.
Client Relationship Management.
Develop and maintain strong client relationships, acting as the primary contact for inquiries and feedback.
Revenue Growth.
Own revenue objectives for assigned accounts, identifying opportunities for upselling, cross-selling, and contract renewals.
Cross-Functional Collaboration.
Work closely with Operations Managers and Customer Success Managers (CSMs) to ensure timely delivery of solutions and address client needs.
Solution Delivery Oversight.
Monitor solution delivery to meet or exceed client expectations and proactively address any implementation challenges.
Resource Allocation.
Utilize SoftwareOne's resources effectively and engage with technical experts and other teams to support client requirements.
Opportunity Identification.
Assess client accounts for expansion opportunities and propose innovative solutions to meet evolving needs.
Performance Tracking.
Track key performance metrics related to revenue, client satisfaction, and account growth, preparing regular reports for internal stakeholders.
Detalles de la oferta
- Sin especificar
- 22/11/2024
- 20/02/2025
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