KEY ACCOUNT MANAGER (CLOUD)

About AiredaleWe cool the internet, we’re one of the key cogs in the global machine that keeps your digital world running smoothly. At our heart we’re a technology company, working with huge global clients (that you definitely have heard of) to design, build, install and optimize precision cooling systems that operate 24/7/365 in data centres all over the world. We are engineers, we are problem solvers and we are passionate about the role that air conditioning plays in an increasingly connected world. We’re also passionate about sustainability and we’re part of the Modine group, a global organization with fiscal 2024 revenues of $2.4 billion, who’s vision is to help engineer a cleaner, healthier world.As Airedale rides the wave of the digital revolution, we’re scaling up across the world to support an ever-growing demand for our solutions. Be the KAM of our entire client-support ecosystem for our key global data centre accounts to maximize revenue and client success. The OpportunityDue to continued expansion and company growth we have a new opportunity for a Key Account Manager to cover the Spanish market. The Key Account Manager (“KAM”) will ensure that all activities for the concerned customer are well communicated and coordinated globally, and to be aligned with the Modine strategy and the overall global targets. About the role:Understand customer processes (e.g., sourcing process) Handle all RFQs and lead/support approval of early phase gate process for all RFQ’s as appropriate Coordinate expectations and requirements for all customer quotes and commercial activities Apply commercial criteria consistently on a global basis (e.g. price downs, materials, cost breakdowns, etc.) Be the “advisor” for all customer quotes for market pricing in an effort to achieve and maintain expected profitability levels with existing and new business Distribute customer relevant information (e.g., organizational or process changes) to all involved Modine people globally Be highly involved in development and communication of Commercial Contracts (e.g., Long Term Agreements) Assist in managing Modine warranty conditions to limit risk Create and maintain Customer Development Plan (CDP) to align with Modine’s business objectives Review and communicate CDP to team and senior management on a regular cadence to manage to the objectives Promote Airedale product and expertise with the global customer Support Sales Planning and other Strategy Setting Processes Coordinate customer related program information during the sales plan creation and presentation (i.e., the right program is in the right sales plan) Provide customer input for 5 Year plan, LRTS, GPS and other strategic activities 25% anticipated travel is required to support the wide range of contacts necessary to develop and maintain appropriate information resources.About you:Highest level of experience and knowledge of the customer globally Understanding of different needs and cultures in all regions for the customer and Modine Technical Degree preferredStrong ability to communicate and lead a global team Significant product and market knowledge of global customer Minimum of five (5) years sales experience in business / industry Consistently demonstrate the Modine leadership behaviours Self-motivated and highly confident Strong degree of trust and communication skills to effectively serve as “Voice of the Customer” within Modine BenefitsWe offer a competitive basic salary and benefits. Hybrid working of 3 days in the office in Guadalajara and 2 from home and great opportunities for growth and career development We kindly request that recruitment agencies do not contact us regarding the position. CVs will only be accepted directly by interested candidates and no speculative CVs will be accepted