OPERATIONS SALES MANAGER (INTERNATIONAL)

At Aquí tu Reforma, the leading franchise in home renovations and remodeling with over 200 franchisees across 7 countries and strategic partners such as Iberdrola and Roca, we are expanding our international team to support the company’s ambitious global growth strategy 🚀We are seeking a skilled Operations Sales Manager - International to lead the strategic deployment of our franchise model in new markets. This role will focus on enabling master-franchisees to implement our operational and marketing standards effectively, ensuring consistency and excellence in each country. We’re looking for a proactive leader who leverages data to monitor performance, optimize processes, and support master-franchisees in tailoring operations to local markets while upholding our brand’s core values.Key Responsibilities 🌟Training and Compliance Assurance: Design and deliver training programs to equip master-franchisees for successful model implementation. Conduct regular audits and offer guidance to ensure they uphold company standards in operations, marketing, and brand identity.Data-Driven Market Adaptation and Strategy: Use data analytics to support market entry strategies, assessing local conditions, customer preferences, and franchise performance. Guide master-franchisees in adapting our model to align with local markets while maintaining brand consistency.Performance Monitoring and Continuous Improvement: Set and track KPIs using analytics tools to monitor franchise success metrics, including customer satisfaction and sales performance. Prepare data-backed reports to identify growth opportunities and areas for improvement.Relationship Management: Serve as the primary contact for master-franchisees, fostering strong working relationships and providing support through feedback and continuous training. Organize regular reviews and assessments to ensure alignment with company objectives.Market Intelligence and Reporting: Gather and analyze data on competitor activity, market penetration, and customer feedback to recommend adjustments. Provide insights and risk assessments for executive decision-making at the corporate level.Cross-Cultural Training and Adaptation: Develop training to help master-franchisees navigate cultural nuances and challenges. Use data insights to adapt strategies that align with local norms while fostering a unified brand identity.Qualifications 📚Bachelor’s degree in Business, Data Science, International Relations, or related field; Master’s degree or MBA is a plus.5+ years of experience in franchise development, consulting, or international expansion with a data-centric approach.Strong analytical skills and a proven track record in data-driven decision-making.Excellent communication skills and fluency in English (additional languages are a plus).Willingness to travel extensively and work effectively in diverse cultural environments.Preferred Skills 🤓Proficiency with data analytics tools (e.g., Tableau, Power BI) and CRM software.Knowledge of international franchise regulations and compliance.Strong expertise in market analysis and data-driven performance management.What We Offer 📝Integration into a rapidly growing startup with an innovative project and dynamic, young team.Competitive annual gross salary.Full-time schedule, 40 hours per week, Monday to Friday, from 9:00 a.m. to 6:00 p.m.Company mobile phone and laptop.One-on-one sessions with your direct manager.Birthday afternoon off.Opportunities for personal and professional development.Offices in the heart of Barcelona with common areas, fruit, coffee area, meeting rooms, and a chill-out zone.If you meet the requirements and are ready to take on this challenge, we’d love to hear from you! 😍