PARTNERSHIPS MANAGER - COSTA BLANCA SOUTH

Who are we?Lumon is a leading foreign exchange and international payments company which enables effortless overseas payments by uniting people, technology & expertise. We are passionate about what we do, as we believe helping people and companies achieve their goals is more valuable than just moving their money.Life at LumonPeople are always at the heart of what we do, no matter if it’s our clients, our community or our Lumoneer's. To give you a little flavour of what we mean…We are a proud charity partner of Future First who support children in schools across the UK. We are a carbon neutral business. We are committed to Equity, Diversity and Inclusion; our EDI committee serves an important role at Lumon by challenging the status quo and helping us move the needle. We really want to make Lumon a great place to work, where people feel comfortable being themselves and where we can attract as much diversity as we possibly can. If this sounds good to you, then we’re thrilled you’re considering joining our team! The Role:Are you a real estate professional looking to move into a dynamic, fast-growing role focused on building long-term business relationships and driving growth? Lumon Pay, a leading player in the financial services sector, is seeking a Partnership Manager to help expand and strengthen our partner network. This is a unique opportunity for someone with a background in real estate who excels in client-facing roles and is eager to apply their skills in a new, exciting environment.As a Partnership Manager at Lumon Pay, you’ll be at the forefront of our strategy for growth, working closely with our established partners to increase revenue, drive referrals, and deliver exceptional service. This role offers an excellent opportunity to build on your real estate experience while transitioning into a more business-focused, partnership-driven environment.Reporting to the Regional Partnerships Manager, you will manage relationships with key partners, driving new business opportunities and ensuring the success of our mutual clients. You’ll collaborate with professionals from various sectors, helping our partners grow and ensuring that Lumon Pay delivers the highest standards of service.Role and Responsibilities:

Own and nurture partner relationships: Manage relationships with Lumon’s partners that generate up to £12,000 in new business revenue annually.


Increase partner referrals: Develop strategies to increase the volume and quality of referrals per partner, driving revenue growth.


Train and support partners: Provide training and guidance to partners to improve their referral processes and help them achieve their business goals.


Achieve revenue targets: Consistently meet or exceed new business revenue targets through effective partner collaboration.


Ensure smooth referral processes: Work with internal teams to ensure that referrals are successfully processed and converted into business.


Embody Lumon’s values: Consistently demonstrate Lumon’s core values in all aspects of your work and interactions.
We are looking for someone who:


A relationship builder: You have experience managing long-term client relationships and know how to turn these into profitable partnerships.


A strong communicator: You can confidently engage with a range of people, from partners to internal teams, and communicate clearly and persuasively.


Highly organised: You excel at managing your time effectively, juggling multiple priorities to meet deadlines and targets.


Customer-focused: You understand the importance of delivering an outstanding experience for your partners to drive business success.


Results-driven: You have a proven track record of achieving targets and are always seeking ways to improve.


A positive problem solver: You approach challenges with a can-do attitude, always looking for solutions and opportunities.


Fluent in English: As this is a client-facing role, a high level of spoken and written English is essential.


Multilingual (a plus): Additional language skills are highly desirable and will be considered a plus, especially in markets where we have active partnerships.

What can we offer you?· A competitive salary· 25 days Annual leave, with a chance to purchase up to 5 additional days· Birthday off· Employee Assistance Programme· Private health insurance (subject to terms) · Life insurance· Company car or car allowanceLumon is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, sexual orientation, age, marital status, disability, or gender identity.If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity, we will provide appropriate support to you throughout the process.