SERVICE DELIVERY MANAGER (M/F/D) FOR VANTAGE TOWERS

At Vantage Towers, we’re on a mission to power Europe’s sustainable digital transformation.
As a leading tower company, we’re ushering in an era of technology-driven advances to help connect people, businesses, and internet-enabled devices like never before.
We combine the scale, stability and quality of our tower network with the agility, optimism and energy of a start-up.
As a young TowerCo, we have already achieved strong results with a continued focus on accelerating growth and a special emphasis put on sustainability.
As part of our team, you’ll work in a dynamic and multicultural environment that embraces open communication, collaboration and teamwork.
If you’re ready to take responsibility and shape the future of telco infrastructure with us, then let’s level up in your career and reach the top – together.
Your contribution.
Leadership and Management of assigned resources   Responsible for ensuring efficient operations and maintenance processes while continuously improving maintenance workflows  Interaction with Deployment internal and external departments to secure that deployed sites reach internal and external handover to operations   Establish processes and routines with internal operations and maintenance organization to monitor post deployment SLA and KPI management    Act as interface between the deployment delivery organization and the internal and external operational departments   Management of external providers in the areas of maintenance and fault management Ensure that operational workflows are defined and updated as per needs, ensure KPI and SLA continuous improvement to fulfill contractual obligations Monitoring and ensuring adherence to budget constraints within the maintenance sector Providing technical and financial performance insights to senior management What makes you stand out.
10 years of professional technical experience in the field of telecommunications technology, service, project or program management    5 years of professional experience in the field of infrastructure projects in telecommunication   More than 3 years leadership experience An university degree in engineering with focus on communications engineering, civil engineering, or a comparable qualification    Conceptual as well as analytical thinking and working, experience in the application of project management techniques Self-driven and self-solving personality, keen in running projects successfully  Fluent English and German skills, spoken and written (C1) What we offer.
A diverse, multicultural setup based on our values – respect, teamwork, responsibility, and honesty – and the unique opportunity to shape the organisation   An attractive salary package Maximum flexibility.
With Full-Flex Office, you can freely decide how you’ll work.
Choose between the regular working schedule, part-time options (at least 30 hours) and work without fixed working time.
You can even w ork from other EU countries for up to 20 days per year Free home office equipment.
In addition to a laptop and mobile phone, we provide a monitor, keyboard, mouse, headset, and desk chair Full-Flex credit.
discount on private internet costs and mobile products A total of 30 days in holidays with the option of 10 additional days against salary waiver Support during parental leave to have the best work-life balance possible Extensive learning opportunities and individual support for your professional and personal development A subsidized company pension scheme, bike and car leasing, fitness and health offers, access to corporate benefits, international career opportunities, exchange possibilities, insurance for company conditions and many more...
Interested? Send us your CV with your desired salary.
Depending on the role, we generally invite you to two rounds of interviews before you receive your offer.
Not the right match? We have plenty of other opportunities to choose from in this department here.
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.
We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.
We actively encourage everyone to consider becoming a part of our journey.