TOUR LEADER MANAGER

Grand Circle Corporation is in the business of changing the lives of our travelers, our employees and the communities in which we work and travel.Today we hope to change yours. We strive to be the world leader in international travel, adventure, and discovery for American travelers over 50—providing impactful intercultural experiences around the world.We are looking for an Experienced, Talented and Passionate professional to join our Iberia Team:Tour Leader Manager / Corporate Culture Trainer with experience in PerformanceManagement, Coaching and Team development. Based in Portugal or Spain.What we offer:Competitive compensationIncentive Bonus based on targeted resultsMerit increase based on performancePersonal and Professional Growth – Available on requestMilestone Bonus + Travel certificate for every next 5th anniversary of employment at GCCTravel Deals – WORLDWIDE GC Tour packages available to @ discounted priceReferral BonusFull training program onsiteUnique Corporate CultureWorking as part of an international team (exposure to colleagues in worldwide offices).*All benefits are applicable at company discretionWe are looking for a person:Flexible, creative, independent and highly organized.Strong and engaging leaderProven ability to motivate people while building relationships based on trust, accountability, and mutual respectDeep Knowledge on DestinationExcellence orientatedWillingness to travel extensively throughout the regions, and be able to spend time on the roadThe right aptitude and discipline to work from home.Excellent interpersonal / communication and problem- solving skills.Proficient in Microsoft Word / Excel.Passionate for Tourism and PeopleAbility to travel for long periods and willingness to invest in longer work hoursStrong work ethic, time managementProficiency in English is a must.You will be responsible for:Hiring/Training/Scheduling/Coaching/Managing Tour Guides for products.Creation of a strong team of high performing Tour Guides who exemplify the company’s culture, values and team spirit.Providing 24/7 Emergency support to Tour Leaders and driving resolutions of issues.Lead Tour Guide meetings and trainings in office environment and on the road trip simulationsDevelop individual training plans for newly hired Tour GuidesDrive achievement of Regional Excellence Goals through:Interact regularly with travelers on siteManage all administrative duties while on the road and in office:Read all passenger quality reports and comments to develop coaching plans for Tour GuidesWeekly reporting to Regional Leader and to Boston HQPlease send your C.V. & salary requirements in English to Ivana Prebisalic Ursic @iprebisalicursic@oattravel.comOnly candidate who fill above requirements will be contacted.By applying to this ad, you would be automatically giving Grand Circle your consent for processing your data in recruitment process. The data collected in the process of recruitment are in accordance with Grand Circle Data Privacy Policy. Without your express consent, your data cannot and will not be used for any other purposes. If you have any queries or complaints, please contact us via e-mail address: gdprinfo@oattravel.com.