• Publicar trabajo
  • Subir CV
  • Acceder
Ver oferta completa

TRADE EBANKING SUPPORT TEAM LEADER

Descripción de la oferta de empleo

MISSION & OBJECTIVESAs part of Global Banking Operations (GBO) - Global Trade Operations (GTO) - European Trade Finance Operations Line (ETFO) the Change & Continuous Improvement team has as its key mission: 1. Optimize the operational efficiency of Trade Finance scope 2. Promote and support transformation and continuous improvement initiatives 3. Ensure optimal alignment of processes and procedures across the different locationsThe team reports to the Head of ETFO and operated in close collaboration with Global Traditional Trade Organisation (GTTO), the Business (BCEF & CIB), IT (Dwings, TCH, Ivision etc..) and Trade Operations.The team operates in a regional perimeter (EMEA) with special focus on International Guarantees Services in Paris (SGI) and Trade Finance Service Center in Madrid (TFSC). Its mandate is divided into 4 main areas :Continuous Improvement Digitalization and industrialization Data & reporting L1 Support & Ebanking, where the bespoke role of Trade eBanking Support Team Leader is locatedMAIN RESPONSIBILITIES Key responsibilities of eBanking Support team:Onboarding of new clients (companies, banks, internal and external users) to eBanking applications used for daily transactions management; Provide support to Clients and internal users regarding the bespoke systems; Provide induction and continuous training to ensure proper utilization of the tools mentioned above. As manager of the team, your key responsibilities include:Oversee and support the team in their daily activities;Be the first escalation point for users and other stakeholders;Ensure performance monitoring and reporting to CCI and Operational Management;Identify team’s improvement opportunities, coach and train them accordingly;Continuously analyze and identify improvement opportunities to increase efficiency of internal processes and procedures;Set clear and concrete goals for the team members and support them through their achievement;Inspire and motivate the team to embrace a culture of continuous improvement.REQUIREMENTS2-3 years of experience as a team manager;Experience in customer support, preferably in a technical environment;Comfortable with MS Office;Fluent in French and English (C1 level).Organizational and Analytical skills: Diversity and Inclusion commitmentBNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.
Ver oferta completa

Detalles de la oferta

Empresa
  • BNP Paribas CIB
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 06/12/2024
Fecha de expiración
  • 06/03/2025
Cómo detectar ofertas falsas
Team Leader
Kaptiva sports

Si te encanta el deporte y en especial el futbol, estamos buscando un team leader dedicado y responsable para unirse a kaptiva sports y trabajar con adolescentes en diferentes torneos y clinics... funciones gestión de grupos: - control del grupo de niños en cada break, durante el lunch, en las llegadas......

Back End Developer Team Lead (PHP)
Triskel Consulting

Our client, a well established igaming operator, is expanding its international team in malta and seeking to recruit a development team leader (back end)... collaborate with other teams and departments to gather and/or share information relating to team activities... responsibilities: recruiting, coaching......

Home Support Visa patrocinada Asistente de enfermería UK
Reach HR Consulting

Home support - visa patrocinada - asistente de enfermería - londres descripción de la empresareach_hr_consulting se especializa en la refruición de los profesionales de la salud de globalce... reach hr consulting tiene una presencia europea activa en españa, portugal, rumania, italia, polonia, bulgaria......

Home support / LIVE IN - Patrocinador Visa - READING UK
Reach HR Consulting

Home support / live in - patrocinador visa - reading uk reach_hr es una empresa especializada en la contratación de profesionales sanitarios... se le informa que puede darse de baja de toda la información anterior enviando un correo electrónico para darse de baja... brindar primeros auxilios e inmovilización......

ADMINISTRATIVE SUPPORT con Alemán
Liteyca S.L.

Gestión de la documentación relativa a la obra en el erp de la empresa... tramitar la información relativa a la obra en el erp del cliente... se requiere incorporar auxiliar administrativo para proyecto de despliegue ftth en alemania... colaborar en la elaboración de documentación para la solicitud de......

Digital Business Developer
Recruit4Work

You will work towards individual targets, but will also be part of a larger sales team with a focus on growing our customer base across emea... com work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities, and pipeline diligently document......

PLM Consultant
Share PLM

Our team is made up of a diverse group of nationalities with our team members living in different countries in europe... your goal? to support them and their teams in enabling change... responsibilities manage projects related to change enablement engagements, supported by share plm's change enablement......

VIP Account Manager - Cyprus
Triskel Consulting

Ability to work effectively both independently and as part of a team... our client, and international player within the online entertainment sector is building a new vip team and looking for experienced vip account managers for the different markets they operate in to join their team in cyprus......

Maintenance Specialist
Joivy

Experience (up to 5 years) in coordinating daily interventions and tasks with the operations team... work with the operations team to ensure all properties are in the best possible condition and problems are resolved quickly... great english and spanish fluency (b2-c1 level both written and spoken) being......

Production Manager
Only Happiness 37

Why oh37 be a part of a creative and innovative team... organise incoming assets and coordinate with the production team and suppliers... take detailed notes in meetings and share them with the team accordingly... producing work internally international exposure beautiful office with common areas......