TRABAJO CUSTOMER EXPERIENCE SERVICES BARCELONA, BARCELONA

About the team   #wearedigital – we create memorable, seamless customer  by leveraging digital modalities and innovations, automation, and digital mindset, to...

Track and report customer experience kpis & performance... reporting to the global manager of customer experience (cx), you will be part of a multicultural a-team...

Currently, we’re developing our customer service department and we need a customer experience escalation specialist... joining our customer experience team comes...

Requirementsstrong preference for candidates based in barcelona, spain; willing to consider candidates able to relocate to barcelona native / fluent in norwegian...

You will be part of the customer service experience department performing the following functions... people with high orientation to customer service and passionate...

) customer success: - construir y mantener relaciones con las key accounts en españa - ayudar al equipo a identificar potenciales oportunidades de upselling y cross-selling...

customer experience specialist   grade: 2... · monitorización periódica de los customer journeys individuales, potenciando el trabajo transversal con los distintos...

Para importante empresa multinacional distribuidora de material quirúrgico ubicada en barcelona (zona franca) precisamos personal para departamento de customer services...

Se precisa cubrir 4 puestos de trabajo, para call center en nuestras oficinas de barcelona... formación totalmente a cargo de la empresa (3 días)...

Formación totalmente a cargo de la empresa (3 días)... jornada de lunes a viernes... se precisa cubrir 6 puestos de trabajo, para call center en nuestras oficinas...

experience managing high volume of customer engagements... experience working in the it (software) industry in areas such as pre-sales, customer engagement, customer...

Provide general administrative support to the customer success team as needed   special projects: support various projects aimed at improving customer success processes...

experience with rest, json, xml, or soap web services... experience in master data modeling and classification of data... experience working in an agile/devops environment...

The objective of this role is to optimize the customer onboarding and adoption processes to improve renewal rates, customer satisfaction and customer success in...

Ux/ ui experience... experience with project management tools such as jira, asana, or trello... experience with business process modelling (bpmn) and workflow modelling...

Handle customer inquiries, process returns, and resolve customer issues promptly... understand customer expectations and translate the voice of the customer for...

High customer focus and business impact...   strong networking skills, a positive customer centric work attitude... data management and landscape transformation...

Previous experience in a customer service role is preferred... collaborate with other departments to address customer concerns and improve overall customer satisfaction...