TRABAJO CUSTOMER RESOLUTION BARCELONA, BARCELONA

Collaborate with other departments to address customer concerns and improve overall customer satisfaction... previous experience in a customer service role is preferred...

customer service experience: previous experience in a customer service, hospitality, or contact center environment is highly valued... problem-solving mindset: ability...

Keep customers advised about their order status – measured through acx (agilent customer experience survey): ease of placing order and ease of tracking order handle...

Track customer service metrics (response times, issue resolution times) and assist in identifying trends or recurring issues... payment terms, volume discounts)...

customer success partner involved in the accounts, to ensure customer success... supports customer satisfaction surveys & commercial change requests...

Are highly it literate - you'll be working with a range of internal and external software packages we use for our communications - have good disposition to work...

What’s in it for you    we challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond wow... description: job descriptionexperience...

What’s in it for you       we challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond wow...

What's in it for you    we challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond wow...

What’s in it for you        we challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond wow...

As a customer service representative on our team, you will:       - take incoming customer calls (via telephone, email, voicemail, pager, or other automated...

As a  customer service representative  on our team, you will:   - take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts)...

What’s in it for you    we challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond wow...     as a  customer representative...

Spanish is a plus! - have good disposition to work in a customer service environment  - have customer care skills – ability to listen to and understand the customers’...