TRABAJO HELPDESK FIRST LINE

Are you passionate about it and customer support? do you thrive in a dynamic, international environment where teamwork and innovation are at the core? we’re looking...

Evaluate new services, processes and technologies introduced at the helpdesk... assist in identifying resolution gaps at the helpdesk and author knowledge base submissions...

Follow helpdesk ticketing system procedures and standards... what’s in it for you:    be a part of our mission!   as a world leader in creating comfortable, sustainable...

Asimismo, buscamos actuar como agentes de cambio para promover la igualdad de oportunidades en nuestro entorno, fomentando el respeto y apostando por la diversidad...

Are you currently looking to work in barcelona and to have the opportunity to grow and help clients in the it field? do you want to work next to the beach and enjoy...

Monitorizar el estado del cliente con plazos predefinidos y proporcionar tiempos de respuestas idóneos a las necesidades del cliente, cumpliendo los slas pactados...

Second line maintenance and support means highest escalation level on trouble shooting responsibility, deepest system knowledge and specialization on platforms and...

Report and escalate exceptions and facilitate business line corrective actions...   review materials, responses and validate business line remediation work (e...

We put people first and inspire you to become the best version of yourself... engage with senior business stakeholders to ensure strong alignment and project delivery...

Creates the knowledge for first service support... key accountabilities- improve first contact resolution and then customer experience by supporting and assisting...

Job description about gartner it: join a world-class team of skilled it operation support professionals who build the first line of attack for our associates for...

We put people first and inspire you to become the best version of yourself...     how we will proceed:   you send us your cv → we contact relevant applicants → interviews...

Purpose of the role: as a part of first line of defense, the candidate will assist in design, implementation and assessment of operational risks consistent with...

As a part of first line of defense, the candidate will assist in design, implementation and assessment of operational risks consistent with our company’s risk appetite...