TRABAJO ITIL APPLICATION MANAGEMENT SERVICE

Ideally certified in it service management (itil 4)... service delivery management   assess new business requests and propose improvements... benefits platform...

Ideally certified in it service management (itil 4)... application developmentapprove impact assessments and estimations for application upgrades...

Knowledge of practice/offering leadership/product management is a must... 12+ years of experience working in the it services marketplace experience as a leader in...

Standardize dmlt service offerings by creating structure and assets for service execution... excellent communication, presentation, and facilitation skills in english...

Incident & problem management lead the incident and problem management processes, ensuring prompt resolution of issues to minimize service disruption...

Proven experience in driving it service management and itil processes... process and stakeholder management... strong knowledge of service operations, operational...

Sets up systems and application monitoring tools for the first line maintenance service departments’ surveillance and trouble shooting... involvement in cross-functional...

Sets up systems and application monitoring tools for the first line maintenance service departments’ surveillance and trouble shooting... oracle weblogic, iis) •business...

This includes incident management, problem management, change management, and service level management... ensure monitoring and guaranteeing the service level agreed...

• - management of application licenses... application production support... • - incidents/requests/changes/problems management... • - escalate to management when...

It service manager... • proficiency in it service management tools and software... • develop and implement it service management policies, processes, and procedures...

itil certification...   project management certification... on call service... experience: 8+ years in information technology, with a focus on service management...

• itil v4 foundation certification... • experience in transformation and migration projects within servicenow or any other service management application desirable...

Understanding of incident management and problem management process...   experience with it service management (itsm) tools such as servicenow, or jira...

Feedback: receive feedback on your application...   experience with it service management (itsm) tools such as servicenow, or jira... as incident management coordinator...

Pmp, prince2) or it service management (e... planning and conducting international customer and service reviews: organising and leading regular customer and service...

Continuous improvement: identify opportunities for service improvement and implement best practices to enhance service delivery... provider management: manage relationships...

• experience in transformation and migration projects within service now or any other service management application... • itil v3/v4 foundation certification...