TRABAJO CUSTOMER SERVICE MANAGER B2C MADRID, MADRID

What is the challenge?    oversee the operations of regional customer service representatives (csrs), and act as a regional service escalation point ensuring...

Participar en la definición y/o evolución de los customer journeys de los clientes objetivo... implementar y desarrollar la estrategia crm: gestionar la relación...

As a global customer data & personalization manager you will be part of the digital experience and platforms center of excellence... personalized customer experience...

Senior product manager b2c... • understand customer needs; define customer personas and use cases... • passionate about leveraging technology to power the customer...

Keeping ahead of developments in customer service... developing customer service procedures, policies and standards for your organization or department...

Identify top issues, define & execute service plan activities and orchestrate implementation of technical action items across customer landscapes...

Ad-hoc duties and responsibilities as requested / assigned by the customer service manager... other departmentsproviding support for the customer service department...

customer centric mindset... excellent customer service and good negotiating skills... customer facing management experience is required... confirm that service acceptance...

·        experience in service business... you will be responsible for the service business... a snapshot of your day   we are currently looking for a  service sales...

customer relations executive - account manager... customer relations executive - fx dealing team... you will act as an ambassador for the product and service at...

You will oversee outsourced providers and implements industry best practices service management activities through continuous improvement processes...

● the opportunity to service and develop your own book of clients... you will act as an ambassador for the product and service at a customer- facing level...

·        monitoring service efficiency and success, and work with the commercial project management team to ensure feedback loops from execution...

Are you a tech-savvy, cloud enthusiastic person that has cloud and it (information technology) service management blood running in your veins? do you want to be...

Proactively alert the manager on any issue or deviation in the standard procedure... iqvia\u named in the international association of outsourcing professionals...

customer facing responsibilities:drive and support cloud adoption plan: working with both the customer and various aws teams including the customer account team...