TRABAJO CUSTOMER SUPPORT REMOTE WORK SANTA CRUZ DE TENERIFE, SANTA CRUZ DE TENERIFE

Familiarity with intercom or similar customer support tools (e... process improvement:identify recurring customer issues and suggest improvements to enhance the...

) and metrics to track customer success and engagement... customer journey management:oversee the entire customer lifecycle, from onboarding and adoption to retention...

* participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements ...

• participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements ...

Ability to work collaboratively within a team and across departments... generate innovative ideas for both video and still assets that engage target audiences and...

· participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements· work...

· work with departmental staff to promote, develop, and maintain strong customer service values... · identify, evaluate and prioritize customer problems and complaints...

Ability to work independently and achieve set goals... using virtual communication tools such as video conferences for remote meetings... you’ll engage with professionals...