TRABAJO TECHNICAL CUSTOMER SUPPORT SANTA CRUZ DE TENERIFE, SANTA CRUZ DE TENERIFE

Familiarity with intercom or similar customer support tools (e... process improvement:identify recurring customer issues and suggest improvements to enhance the...

) and metrics to track customer success and engagement... customer journey management:oversee the entire customer lifecycle, from onboarding and adoption to retention...

Analyze customer problems and formulate plans of resolution... identify, evaluate and prioritize customer problems and complaints... assist in identifying resolution...

Responsibilities * interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities...

• analyze customer problems and formulate plans of resolution... responsibilities • interact with customers via telephone, e-mail and the web, providing technical...

• interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities... • analyze customer problems and formulate...

Responsibilities· interact with customers via telephone, e-mail and the web, providing technical support and problem solving abilities...

Responsibilities· interact with customers via telephone, e-mail and the web, providing technical support and problem solving abilities... · basic pc skills...

Loyalty of the customer portfolio... continuously provide support to clients... the support of a leading brand... highly competent in organisation, negotiation,...