TRABAJO SERVICE L2

The agent will represent the oem in interactions with customers, ensuring prompt and effective resolution of cases while maintaining high standards of service...

Job title: operations partner / service management · location: barcelona, spain... ims, ams, service desk, itil stack, …) technical skills: expertise in itil v4...

What you’ll do the it operations specialist focuses upon activities that help to identify and manage the changing customer / business / user needs (regarding it...

Activities:ensuring ongoing operations and providing l2 and l3 support to users... multinational company located in bilbao wishes to incorporate a person to service...

You have strong reporting and analytical skills you are customer service oriented... support and maintenance analysis must have good analysis and troubleshooting...

Strong reporting and analytical skills customer service oriented... business impact assessment (define ticket severity) and incident resolution process (ticket ownership)...

Be part of the team of application operations providing l2 support for +100 applications including 24x7 coverage... have either a deep background on middleware technologies...

Meet strict kpis and slas to ensure top-notch service delivery... ? **we are looking l2 support engineer (azure)!** ?are you ready to elevate your career in technical...

We're looking for a strategic problem-solver to deliver post-sales support to our customers, helping them gain real value from the oracle electronic support service...

Strong background in it service management, experience in working with it service management systems (servicenow... empathy and strong interpersonal skills, stress...

Role role purpose:  this role is part of the ao engineering team managing  application operations l2 service... this role is responsible for leading the ao team...

Assist in maintaining service relationships with key areas and proactively drive the improvement and development of the service...   who you are   itil foundation...

Experience in working in a service outsourced environment / experience working with multiple service partners... sql server config, paas / database as a service...

Excellent oral and written communication skills in the english language teradata/dbms experience hands on experience with teradata administration and strong understanding...

• expert knowledge in incident management, service requests and servicenow... • work with other regional l2 messaging teams to achieve a proper infrastructure...

Managing information systems by monitoring service quality and traffic capacity within the designated area of responsibility by creating reports to analyse service...

Role network consultant (level2 per e&y mapping) - customer facing technical service desk, graduate engineer (be / btech) with adequate knowledge of networking (cisco...