TRABAJO SOFTWARE CUSTOMER CENTRIC

Drive customer insights by analyzing customer health metrics such as nps, csat, and churn data, to guide ongoing improvements and expansion opportunities...

Ability to understand key aspects of technical platforms and infrastructure, generate ideas and create effective solutions solid knowledge of software engineering...

The senior software development leader (swdl) is responsible for all software aspects of a project including software configuration management, software requirements...

Handle customer inquiries, process returns, and resolve customer issues promptly... understand customer expectations and translate the voice of the customer for...

Provide general administrative support to the customer success team as needed   special projects: support various projects aimed at improving customer success processes...

Work with with the customer to ensure cost-effective software licensing agreements... software license optimization:analyze software usage and license entitlements...

Role purpose:    the customer senior project manager is responsible for leading large customer facing projects/programmes across multiple domains on behalf of vodafone...

Predictive & prescriptive analytics: build predictive models to anticipate customer needs, enabling proactive support and decision-making within the customer success...

/ 5 or higher for all customer interactions... customer experience excellence: ensure high standards for customer interactions across all support channels, embedding...

Job description the customer support manager (csm) acts as the customer advocate and is the focal point with regards to all customer service related escalations...

Documents customer success plan with customer and sales...    design and implement customer success plans... responsible for customer communications and conflict...

customer retention and expansion: drive customer retention and expansion efforts by identifying opportunities for upselling and cross-selling...

customer satisfaction: ensure contract compliance to uphold customer satisfaction and long-term partnerships... stakeholder collaboration: collaborate with customer...

Pre-sales, strategic consulting, customer role, etc... increase feature adoption of teradata software by positioning new features to enhance current and new analytical...

Responsibility towards the customer and colleagues... ) with a focus on software engineering, real-time software or embedded systems design... technical requirements:required:the...