INTERNATIONAL KEY ACCOUNTS MANAGER

Linde Material Handling is one of the world leaders in the manufacturing of forklifts, industrial trucks, and high-performance solutions for intralogistics.
Since , Linde has been part of the KION Group.
We operate in more than 100 countries globally, with approximately people working for the brand.
A network of over service technicians ensures maximum availability of Linde trucks and solutions, supported by our global logistics network.
We are built on a solid foundation of providing expert service and product solutions to our customers.
We believe our success results from the skills and commitment of our team members.
Our values are as follows.
INTEGRITY – we do what is right; COLLABORATION – we trust each other; COURAGE – we change and innovate; EXCELLENCE – we deliver exceptional value to our customers.
You will be part of a successful global company in an international environment.
Are you ready for a new challenge? Then you might be the person we are looking for! About the company.
We are a socially responsible company that offers equal employment opportunities, fosters diversity, and respects differences within our organization.
We do not tolerate any form of discrimination, harassment, or aggression—verbal or physical, direct or indirect—toward individuals or material objects.
What we offer.
We offer a very dynamic and interesting job with a pleasant and flexible working atmosphere as well high visibility within the company in a team with clear development opportunities.
Tasks and Qualifications.
Purpose of position We are looking for a passionate International Key Account Manager who will partner with our customers and ensure their long-term success.
Your role is to manage a portfolio of assigned customers, develop new business from existing clients and actively seek new opportunities.
You will maintain and expand relationships with strategically important International Key Accounts.
You will be responsible for achieving sales quota and assigned strategic objectives on your assigned customers.
You will represent the entire range of company products and services to assigned customers, while leading the Customer Development Plan and ensuring assigned customers’ needs and expectations are met by the company.
Your core responsibilities Establish productive, professional relationships with key stake holders in assigned customer accounts.
Coordinate the involvement of company stakeholders, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts Proactively lead a Customer Development Plan to reach performance objectives and meet critical milestones.
Proactively assess, clarify, and validate customer needs on an ongoing basis.
Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company stakeholders.
Establish relationship with customers at different hierarchical levels (purchasing, HSE, logistics managers, plant managers…).
Visit sites in different countries to assess material handling needs, competitive situation and fleet optimization potential.
Overall international travel times will be around 60% (3 days out of 5).
This is crucial to really understand customer /site needs and to build strong relationships.
Build close relationship to Customer Operations department for close follow up of customer activities as well as to the tools and solutions department (customer reporting, rental calculation tools, fleet optimization…) Your profile Four-year college degree from an accredited institution with international focus Minimum five to ten years of experience in a business-to business sales environment Providing minimum one other professional experience in another company than Kion Strong and proven negotiation skills needed to convince different types of purchasers as well as plant and logistics managers Strong personality to resist tough pricing discussions as well as difficult periods concerning customer issues.
Convincing behaviour beyond hierarchical structures to align customer strategy and deployment with nominees in the various countries Highly developed communication skills to act efficiently - internally and externally - with various counterparts Profound strategic planning skills to develop and implement Customer Development Plans Strong team player attitude as IKA department can only perform with the strong willingness to win as a team Proven performance in former activities / professional experiences Willingness to go the extra mile to reach a high level of performance Workshop experiences to conduct customer or internal workshops on special topics PC proficiency (MS Office, SAP…) Proficiency in English.
A second and third language is highly valued.
Si quiere formar parte del mundo en movimiento, KION Group es su sitio.
En más de 100 países de todo el mundo, nuestras soluciones mejoran el flujo de materiales e información dentro de las fábricas, almacenes y centros de distribución.
El éxito de KION se basa en nuestros más de empleados internacionales comprometidos.
Con nuestras marcas internacionales Linde Material Handling, STILL y Baoli y las marcas regionales Fenwick y OM, KION Group representa el máximo nivel posible de tecnología y servicio expertos en el área de las carretillas elevadoras y la técnica de almacenamiento.
Dematic con sus soluciones de tecnología de manipulación automática mejora los procesos intralogísticos en los almacenes, la producción y la distribución.
Ofrecemos trabajos interesantes y oportunidades laborales internacionales emocionantes, ambos en nuestras Operating Units regionales y mundiales dentro de un sector innovador, emprendedor y de rápido crecimiento.
Nuestra cultura está impulsada por nuestros valores corporativos.
Integrity, Collaboration, Courage and Excellence.