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TECHNICAL MANAGER (SPAIN & PORTUGAL)

Descripción de la oferta de empleo

Key Responsibilities: To provide a high level of technical support to customers and partners Be available to assist all customers / clients on site when requiredTo define and provide a Technical Training Program for customers and partnersCreate Technical product presentationsTo work closely with the Pre-Sales Manager and the BDM team of Spain & PortugalTo support the European sales organisations on product demonstrations and evaluations at customers premises Proof read all CCTV, Analogue, IP Audio Manuals and Data sheetsTo liaise with both Sales & Technical departments to ensure product knowledge is fully up to date and awareness of all product deletions / end dates / new product dates / to ensure up to date solutions are given to client at all timesProvide Technical and Sales feedback to HQ UK Product and Technical departmentsTo work closely with the Pre Sales Manager, to keep/update Demo/Training Area in Madrid OfficeIdentification of new business expansion opportunities with customers and partnersTo attend trade shows and exhibitionsProvide detailed, accurate and timely reporting on all technical activitiesRequirements:Proven experience in a technical support role, dealing with cameras, recorders & software, ideally within the CCTV / Surveillance industryFull working knowledge of all video surveillance products (Including both Analogue and IP) Knowledge of third party products, protocols and associated technologiesProven knowledge / experience in IT / NetworkAbility to converse with customers at all levels, both verbally and electronicallyAbility to manage and plan their workload effectivelyAbility to work under pressure and multi-taskFlexible and helpful attitudeStrong Presentation skillsAbility to work both on own initiative and as a team playerAbility to demonstrate excellent ‘customer service’ approachStrong work ethicTechnical Degree Level Education would be desirable, as would industry related qualificationsPC Literate - Intermediate & Advanced ‘Microsoft Office’ skills to include Excel Clean Driving LicenseEnglish Language essentialLocation:The jobholder is required to be located in Madrid, at Hanwha Vision Europe, Avenida de la Transición Española, 24 – 28108 – Alcobendas – Madrid – Spain. The role may include extensive travel throughout the region (Spain & Portugal) and travel outside of the region may be required from time to time.
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Detalles de la oferta

Empresa
  • Hanwha Vision Europe
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 10/11/2024
Fecha de expiración
  • 08/02/2025
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