TRABAJO SERVICE PROCESS IMPROVEMENT MADRID, MADRID

The service catalogue manager has experience in it operations, process analysis, business service management, service discovery with a background in servicenow...

service management... * monitoring and managing incidents and service requests to ensure optimal service under sla agreements... * recommendation of improvements...

High learning agility, mentally quick, comfortable with complexity and diversity, and highly interested in continuous improvement...   proactively address potential...

Com     location: madrid, spain contract type: local, permanent       process expert manager   what this role is about?   the bts finance operations  process expert...

·         demonstrated ability in managing sap process improvement and optimization projects... they are looking for a sap service manager with solid experience...

Confirm that service acceptance criteria are met... excellent customer service and good negotiating skills... ideally certified in it service management (itil 4)...

Your mission to develop and manage the service desk team... ensure the service desk team adheres to key performance indicators (kpis) such as first contact resolution...

Review and approval of external service providers (esp) qualifications... experience in managing external service providers and knowledge of quality standards and...

·         demonstrated ability in managing sap process improvement and optimization projects... they are looking for a sap service specialist with solid experience...

O coordinating the overall process for managing procedures... • ability to develop and adapt a process (expert)... o supporting it teams in the process of managing...

C’est un +     vous maîtrisez français à l’écrit et à l’oral (>b2)     vous connaissez un csm (service now)     vous avez déjà utilisé des produits ovhcloud process...

Continuous improvement... • process mapping skills... assess options for process optimization and automation, including business process modeling...

Com       process manager     position:   the it bts sales & tm process expert manager acts as a liaison between business and development teams in order to implement...

·        experience in service business... you will be responsible for the service business... ·        assist system configuration and discussion with the tendering...

Ability to effectively communicate to both technical and non-technical audiences to support the delivery of service...     what is the challenge?    oversee the...

Ensuring suppliers are meeting service level agreements... the junior service manager will collaborate with cross-functional teams to support high-quality services...

You will oversee outsourced providers and implements industry best practices service management activities through continuous improvement processes...

Delmia, as part of ds, is looking for an experienced industry process consultant to join service department where you will create, deliver and deploy world-class...

process description... process and utility p&id's... coordinate the process team activities... theoretical knowledge of process design methods & tools...